KLAS Research
HiLabs Wins KLAS 2025 Points of Light Award
KLAS, the leading research firm specializing in US healthcare vendors for both providers and payors, has recognized HiLabs for its work with a leading national health plan to improve provider directory accuracy and streamline roster processing. As part of its Points of Light 2025 series—spotlighting impactful, real-world healthcare collaborations—KLAS has awarded HiLabs for AI-Driven Innovation in Improving Access to Care.
Outdated directories and inconsistent rosters lead to poor patient access, claim errors, and audit risk. With growing CMS scrutiny, health plans need more than manual fixes—they need intelligent, real-time data operations. This KLAS-recognized case study spotlights how a leading national payer partnered with HiLabs to automate roster workflows and clean unstructured provider data at scale. Using healthcare-specific large language models (LLMs), HiLabs streamlined ingestion, standardization, and validation—enabling faster, more accurate provider data across 27 markets.
3M+
Ghost Locations Cleansed
97%
Provider Directory Accuracy
<48h
Update Turnaround Time
$80M
Annual Operational Savings